What is SOC as a Service (SOCaaS)?

SOC as a Service (SOCaaS) is a managed security service that provides organizations with a fully outsourced Security Operations Center. Svalbard Security's SOCaaS in Vancouver offers 24/7 security monitoring, threat detection, and incident response with a 4.6-minute average response time. It's typically 60-70% less expensive than building an in-house SOC.

What is the difference between MDR, XDR, and SOCaaS?

MDR (Managed Detection & Response) focuses on threat detection and response with human analysts. XDR (Extended Detection & Response) provides unified threat detection across all attack vectors (endpoints, network, cloud, email). SOCaaS provides a complete managed Security Operations Center. Svalbard Security offers all three services from our Vancouver-based SOC, and we help clients choose the right solution for their needs.

How much does penetration testing cost in Vancouver?

Penetration testing costs in Vancouver vary based on scope, complexity, and type of testing required. Svalbard Security offers competitive pricing for web application, network, API, and cloud penetration testing. Contact us for a free consultation and customized quote. All our penetration testers are CREST certified.

What cybersecurity services does Svalbard Security offer in Vancouver?

Svalbard Security offers comprehensive cybersecurity services in Vancouver including: SOC as a Service (SOCaaS), Managed Detection & Response (MDR), Extended Detection & Response (XDR), penetration testing, vulnerability assessments, GRC services, cloud security (AWS, Azure, GCP), application security, and compliance consulting (ISO 27001, SOC 2, PIPEDA, GDPR, HIPAA, PCI DSS).

Is Svalbard Security certified?

Yes, Svalbard Security is ISO 27001 certified, SOC 2 Type II compliant, and CREST accredited. Our security analysts hold industry certifications including CISSP, OSCP, CEH, and GIAC. We're proudly Canadian owned and operated from Vancouver, BC.

Do you offer 24/7 cybersecurity monitoring?

Yes, Svalbard Security provides 24/7/365 security monitoring through our SOCaaS, MDR, and XDR services. Our Vancouver-based security analysts monitor your environment around the clock with an industry-leading 4.6-minute average response time to security incidents.

What industries does Svalbard Security serve?

Svalbard Security serves organizations across Vancouver and Canada in financial services, healthcare, technology, retail, manufacturing, government, and professional services. We specialize in compliance requirements for regulated industries including PIPEDA, HIPAA, PCI DSS, and SOX.

How do I report a cybersecurity incident?

For emergency cybersecurity incidents, call Svalbard Security's 24/7 incident response hotline at 1-888-863-4454. Our Vancouver-based incident response team provides immediate assistance for cyberattacks, ransomware, data breaches, and other security emergencies.

Heimdall + Ragnarok

Platform Capabilities

Svalbard operates two AI products: Heimdall, an AI Security Operations Center, and Ragnarok, an AI Penetration Testing Agent. Together they cover detection, response, offensive testing, compliance, and identity — continuously.

Heimdall

soc.svalbard.ca

AI Security Operations Center. Handles threat detection, MDR, SOC operations, XDR correlation, IAM monitoring, cloud security, and compliance.

Security Operations Center

Heimdall as a full SOC replacement. AI-powered detection, triage, and response — 3.8h MTTR, 70% less than in-house.

MTTR 3.8h · 1,200+ incidents managed

Managed Detection & Response

Watcher and Triage agents provide 24/7 detection with 42-second median triage and 94% alert noise reduction.

Median triage 42s · 94% noise reduction

Extended Detection & Response

Cross-layer correlation across endpoint, network, cloud, and identity. 15+ data sources, under 2% false positive rate.

15+ sources · <2% false positives

Cloud Security

Monitors AWS, GCP, and Azure for config drift and misconfigurations. 400+ config checks, 4-minute avg detection time.

AWS · GCP · Azure · 400+ checks

Identity & Access Management

Monitors Okta, Azure AD, and AWS IAM for anomalies, privilege creep, and MFA gaps in real time.

Privilege escalation detected in 90s

Governance, Risk & Compliance

Continuous compliance monitoring across PCI DSS, SOC 2, ISO 27001, HIPAA, and GDPR. 100% audit pass rate.

6 frameworks · 100% audit pass rate

Ragnarok

ragnarok.svalbard.ca

AI Penetration Testing Agent. Handles continuous pentesting, AppSec, vulnerability management, and dark web monitoring.

Continuous Penetration Testing

Weekly automated pentests replacing annual $40K engagements. Auto-generated fix PRs, 4.2-day avg fix time.

Weekly cadence · 1,284 CVEs found YTD

Application Security

DAST, API fuzzing, JWT/OAuth/SAML auth testing across every endpoint. Fix PRs auto-generated on discovery.

All endpoints tested · JWT · OAuth · SAML

Vulnerability Management

Continuous vulnerability discovery paired with Heimdall patch posture tracking. Real-time risk score, configurable SLAs.

CVSS 4.0+ · Real-time posture score

Dark Web Monitoring

Ragnarok monitors criminal forums and breach databases for your credentials, source code, and infrastructure data.

Continuous · Credentials · Source code

Advisory

Human-backed advisory layer. Senior practitioners who run your security program on top of both platforms.

Virtual CISO

A senior security executive on top of Heimdall + Ragnarok. Strategy, compliance, board reporting — same business day response.

~20x less than full-time CISO · ISO 27001, SOC 2, NIST

See the full platform.

Heimdall and Ragnarok are available separately or as a unified platform. Most customers run both — offensive testing surfaces findings that detection validates.

Book a demo Explore Heimdall