What is SOC as a Service (SOCaaS)?

SOC as a Service (SOCaaS) is a managed security service that provides organizations with a fully outsourced Security Operations Center. Svalbard Security's SOCaaS in Vancouver offers 24/7 security monitoring, threat detection, and incident response with a 4.6-minute average response time. It's typically 60-70% less expensive than building an in-house SOC.

What is the difference between MDR, XDR, and SOCaaS?

MDR (Managed Detection & Response) focuses on threat detection and response with human analysts. XDR (Extended Detection & Response) provides unified threat detection across all attack vectors (endpoints, network, cloud, email). SOCaaS provides a complete managed Security Operations Center. Svalbard Security offers all three services from our Vancouver-based SOC, and we help clients choose the right solution for their needs.

How much does penetration testing cost in Vancouver?

Penetration testing costs in Vancouver vary based on scope, complexity, and type of testing required. Svalbard Security offers competitive pricing for web application, network, API, and cloud penetration testing. Contact us for a free consultation and customized quote. All our penetration testers are CREST certified.

What cybersecurity services does Svalbard Security offer in Vancouver?

Svalbard Security offers comprehensive cybersecurity services in Vancouver including: SOC as a Service (SOCaaS), Managed Detection & Response (MDR), Extended Detection & Response (XDR), penetration testing, vulnerability assessments, GRC services, cloud security (AWS, Azure, GCP), application security, and compliance consulting (ISO 27001, SOC 2, PIPEDA, GDPR, HIPAA, PCI DSS).

Is Svalbard Security certified?

Yes, Svalbard Security is ISO 27001 certified, SOC 2 Type II compliant, and CREST accredited. Our security analysts hold industry certifications including CISSP, OSCP, CEH, and GIAC. We're proudly Canadian owned and operated from Vancouver, BC.

Do you offer 24/7 cybersecurity monitoring?

Yes, Svalbard Security provides 24/7/365 security monitoring through our SOCaaS, MDR, and XDR services. Our Vancouver-based security analysts monitor your environment around the clock with an industry-leading 4.6-minute average response time to security incidents.

What industries does Svalbard Security serve?

Svalbard Security serves organizations across Vancouver and Canada in financial services, healthcare, technology, retail, manufacturing, government, and professional services. We specialize in compliance requirements for regulated industries including PIPEDA, HIPAA, PCI DSS, and SOX.

How do I report a cybersecurity incident?

For emergency cybersecurity incidents, call Svalbard Security's 24/7 incident response hotline at 1-888-863-4454. Our Vancouver-based incident response team provides immediate assistance for cyberattacks, ransomware, data breaches, and other security emergencies.

Privacy Policy - Svalbard Security

Information We Collect

While using our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including:

Name and contact information
Company name and job title
Email address and phone number
Usage data and analytics

How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Communicate with you about our services
Respond to your inquiries and support requests
Improve our services and develop new features
Comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information, including AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our security practices are aligned with ISO 27001 and SOC 2 requirements.

Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy. When data is no longer needed, it is securely destroyed following our data destruction protocols.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability

Cookies

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookies through your browser settings.

Third-Party Services

We may use third-party services for analytics and communication. These services have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@svalbard.ca.