What is SOC as a Service (SOCaaS)?

SOC as a Service (SOCaaS) is a managed security service that provides organizations with a fully outsourced Security Operations Center. Svalbard Security's SOCaaS in Vancouver offers 24/7 security monitoring, threat detection, and incident response with a 4.6-minute average response time. It's typically 60-70% less expensive than building an in-house SOC.

What is the difference between MDR, XDR, and SOCaaS?

MDR (Managed Detection & Response) focuses on threat detection and response with human analysts. XDR (Extended Detection & Response) provides unified threat detection across all attack vectors (endpoints, network, cloud, email). SOCaaS provides a complete managed Security Operations Center. Svalbard Security offers all three services from our Vancouver-based SOC, and we help clients choose the right solution for their needs.

How much does penetration testing cost in Vancouver?

Penetration testing costs in Vancouver vary based on scope, complexity, and type of testing required. Svalbard Security offers competitive pricing for web application, network, API, and cloud penetration testing. Contact us for a free consultation and customized quote. All our penetration testers are CREST certified.

What cybersecurity services does Svalbard Security offer in Vancouver?

Svalbard Security offers comprehensive cybersecurity services in Vancouver including: SOC as a Service (SOCaaS), Managed Detection & Response (MDR), Extended Detection & Response (XDR), penetration testing, vulnerability assessments, GRC services, cloud security (AWS, Azure, GCP), application security, and compliance consulting (ISO 27001, SOC 2, PIPEDA, GDPR, HIPAA, PCI DSS).

Is Svalbard Security certified?

Yes, Svalbard Security is ISO 27001 certified, SOC 2 Type II compliant, and CREST accredited. Our security analysts hold industry certifications including CISSP, OSCP, CEH, and GIAC. We're proudly Canadian owned and operated from Vancouver, BC.

Do you offer 24/7 cybersecurity monitoring?

Yes, Svalbard Security provides 24/7/365 security monitoring through our SOCaaS, MDR, and XDR services. Our Vancouver-based security analysts monitor your environment around the clock with an industry-leading 4.6-minute average response time to security incidents.

What industries does Svalbard Security serve?

Svalbard Security serves organizations across Vancouver and Canada in financial services, healthcare, technology, retail, manufacturing, government, and professional services. We specialize in compliance requirements for regulated industries including PIPEDA, HIPAA, PCI DSS, and SOX.

How do I report a cybersecurity incident?

For emergency cybersecurity incidents, call Svalbard Security's 24/7 incident response hotline at 1-888-863-4454. Our Vancouver-based incident response team provides immediate assistance for cyberattacks, ransomware, data breaches, and other security emergencies.

Terms & Conditions - Svalbard Security

Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

Services

Svalbard Security Inc. provides cybersecurity services including penetration testing, vulnerability assessments, managed detection and response, and compliance consulting. The specific scope, deliverables, and terms of each engagement are detailed in individual service agreements.

Service Agreements

All security testing engagements require a signed service agreement that includes scope definition, rules of engagement, liability limitations, and confidentiality provisions. No testing may begin until all required agreements are executed by both parties.

Intellectual Property

All methodologies, tools, and processes developed by Svalbard Security remain our intellectual property. Clients receive full ownership of all deliverables and reports specific to their engagement.

Confidentiality

We maintain strict confidentiality of all client information and engagement details. Mutual non-disclosure agreements are standard for all engagements. We never disclose client identities, vulnerabilities discovered, or engagement details to third parties without explicit written consent.

Limitation of Liability

Our liability is limited to the fees paid for the specific engagement. We are not liable for any indirect, incidental, consequential, or punitive damages arising from our services. Specific liability terms are detailed in individual service agreements.

Insurance

Svalbard Security maintains professional liability and cyber liability insurance. Certificates of insurance are available upon request.

Governing Law

These terms are governed by the laws of British Columbia, Canada. Any disputes arising from these terms or our services shall be resolved in the courts of British Columbia.

Changes to Terms

We reserve the right to modify these terms at any time. Changes become effective upon posting to this page. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact

For questions about these Terms & Conditions, contact us at info@svalbard.ca.