Heimdall · AI SOC
Security Operations Center
Heimdall is a full SOC replacement — not a monitoring add-on. It handles detection, triage, investigation, and response across your entire environment, at 70% of the cost of building in-house.
What Heimdall Replaces
A traditional SOC requires a minimum of six full-time analysts, a SIEM license, SOAR tooling, threat intelligence feeds, and a 24/7 rotation schedule. Total cost: $1.2M+ per year before tooling. Heimdall delivers the same capability as a fully staffed Tier 1–3 SOC through a combination of AI agents and senior Svalbard analysts — operationally active within days, not months.
Heimdall is not a resold SIEM with a managed service wrapper. It is purpose-built for modern threat detection — with agents that handle the high-volume, low-signal work so human analysts can focus on confirmed threats and complex investigations.
Full-Spectrum Detection
- Unified telemetry: Heimdall ingests endpoint, network, cloud, identity, and SaaS signals into a single correlated event pipeline.
- Behavioral baselines: AI models learn your environment's normal patterns and alert on deviation — not just known signatures.
- MITRE ATT&CK coverage: Detection logic maps to the full ATT&CK framework with coverage gaps tracked and reported monthly.
Incident Management at Scale
- 1,200+ incidents managed: Heimdall has handled over 1,200 confirmed security incidents across the customer base, with a 3.8-hour mean time to resolution.
- Automated containment: Playbook-driven response actions execute in seconds — endpoint isolation, credential revocation, firewall rule updates.
- Case management built in: Every incident has a full audit trail, timeline, analyst notes, and closure report — no external ticketing required.
Senior Analyst Escalation
- Tier-3 on demand: Complex incidents, threat hunts, and forensic investigations are handled by Svalbard's senior analysts — included in the platform, not billed separately.
- Proactive threat hunting: Monthly threat hunts across your environment surface attacker dwell that automated detection misses.
- Quarterly security reviews: Posture assessments, detection coverage gaps, and tuning recommendations delivered every quarter.
Deployment and Integration
Heimdall deploys via API connectors and lightweight agents. Integration with your existing stack — Microsoft 365, AWS, CrowdStrike, Okta, Palo Alto, and 60+ other sources — is handled during onboarding. Most customers are fully operational within two weeks.
